Video - Send videos to Messenger

Add Video by inserting video links on Facebook or Video from storage sources into the message block so that the video displays and runs right in the customer’s conversation.

To insert a Video into the Message block, do it in two methods as follows: 

Method 1: Insert a video from Facebook

Step 1: Open the video and copy the URL of the video you want to insert

Note: Video links are required to obtain URLs from Fanpage, not videos from their profile. 

video-send-videos-to-messenger

Step 2: In the Message block, you add a new Video and paste the newly copied link into the “Paste video link here” box.

video-send-videos-to-messenger

Method 2: Insert Video from Host (Dropbox)

Step 1: Upload Video to Dropbox.

Go to https://www.dropbox.com, select Upload file > upload the video you want. 

Step 2: In the uploaded video, select Share >> Create Link >> Copy Link.

video-send-videos-to-messenger

video-send-videos-to-messenge

Step 3: At “Add an object”, you select Video and paste the newly copied link into the “Paste video link here” box.

video-send-videos-to-messenger

Note: The video is in mp4 format, the maximum allowed capacity is 20MB. 

Thus, you can insert Video and send it to customers right in the message content in the Messenger conversation.

Wishing you success!

×