Chatbot Overview

What is a Chatbot? Who should use Chatbot?

Page Connection

Instructions to connect Lazada shop to Fchat

Instruction to connect Web with Fchat

How to create Chatbot Google Business Messages

Instructions for creating Chatbot Group Telegram

Login to Fchat

Instructions on how to connect Fanpage to Fchat

Instructions on how to connect Instagram to Fchat

Install the message menu

Decentralize Fchat management to staff

Welcome Message - Message welcoming visitors to the fanpage for the first time

Default Answer - Default reply message when there is no online staff

Messenger Greeting - Welcome on the screen with the Start button.

Automatically turn on a chat window when entering the fanpage

How to remove another chatbot from the fanpage

Switch Pages between Shops

Livechat

Livechat and set conversation status

Merge pages - Filter conversations by page

Assigns conversations automatically for employees

Set up customer management tag

Sample message on Livechat

Instructions for getting a phone number on Livechat

Basic message

Create and manage the Message blocks

Use variables in the Message block

Gallery - Product list messages

Typing – waiting for a reply

Quick reply - Quick reply message

User Input - Get customer information

Webform – Collect customer information on Chatbot Messenger

Video - Send videos to Messenger

Audio - Send audio to Messenger

Advanced messages

Verify Indentity - Verify customer identity on Chatbot Messenger

Create appointment schedule & automatic appointment reminder

Send an email to a new subscription

Copy Block, Group Block, and Page

Point of purchase accumulation feature

Create a VIP card, Voucher containing the customer's avatar and name

Coupon - Create and Send coupon codes to customers

Flow

How to buid Fchat flow

Flow- Condition

Flow- Send email

Flow- Timer

Automated customer care

N-Time Notification - Send notifications to notify a series of customers on the fanpage

Sequence - Automated customer service message series with Chatbot

Manage customer lists

STOP - Stop receiving messages Campaign, Sequence

Campaign: Send a message to all customers who have inboxed the fanpage

Schedule - Set a fixed sending schedule daily, weekly, monthly, annually

Growtool

Facebook event- Send event to facebook to measure conversion

Integrate ChatGPT into the Fchat chatbot script

Attach your own domain name for fanpages in fchat

Keyword - Automatically reply to comments and inbox

Get Post ID on Fanpage

Instructions for creating ref Link and QR code

Create a Gift Landing Page

Push data from Ladipage to Fchat

Popup when visitors visit the website

Embed Chat Button in Website

Attract customers to Chatbot with Facebook Ads

Facebook JSON Ads script setting

JSON API: Connecting Chatbot to External Systems

Broadcast API - Send messages from your website to your guests' Messenger

Minigame & Viral

Instructions for creating ChatBot Viral

Affiliate - Affiliate Marketing with Chatbot

Like Page - Give gifts to users who like the page

Quiz - Multiple choice test in Chatbot

Livestream minigame Lucky Dial

Minigame Lucky Spin

Order & Cart

Instructions for creating products

Automatically create orders when customers comment correctly

Instructions for creating product combos

Online Cart Creation Guide

Instructions for creating orders via Livechat

Orders – Automatically create orders via Message Block

Automatically send an order status notification message

Manage order lists

Send an order receipt

Online payment Settings

CRM integration

How to connect Fchat to Zapier

Save data to Google Sheets

Get data from Google Sheets

How to connect Fchat to Salekit

How to Connect Fchat to Hubspot

How to Connect Fchat to GetResponse

How to Connect Fchat to Infusionsoft

Advanced

User feedback - Send a message asking customers to rate the service

Market – putting scripts up in the script market

User Attribute – Create & Set values for user variables

Go to Block - Redirect customers to another Block.

Send Block - Send block to user option according to variable condition

Page Attribute - Create and Set the value of page variables

Parse Attribute - Transfer external values to Chatbot & separate values into variables

Instructions for duplicate filter by phone or user_id in Google Sheets

Make money with Chabot

Agent & Affiliate

[Agent] How to register as an agent of Fchat

[Agent] How to set up referral links to introduce customers to Fchat

[Affiliate] Payment settings

[Agent] How to generate Fchat License Key?

[Agents] How to Activate Fchat service package via License Key

[Agents] How to pay for orders by Agent Wallet

[Agents] Manage customer list

Whatsapp API

Adding a WhatsApp Chat Button to your website

Instructions to create QR code for WhatsApp Number

What is the process to get approval for WhatsApp Business API?

How to get WhatsApp Business API with Fchat

Pricing For WhatsApp Business API Based On Conversation

Message templates

Broadcast- Send message to all customer in list

List message

Keyword-Whatsapp

WhatsApp Green Tick

N-Time Notification - Send notifications to notify a series of customers on the fanpage