Instructions on how to connect Instagram to Fchat

Fchat is a chatbot software for pages on Facebook and  Instagram to automatically reply to customers' comments and inboxes according to pre-made scripts. Creating a chatbot for pages with Fchat is extremely simple and requires no knowledge of code or programming. To create a Instagram chatbot, follow these instructions:

Step 1: Switch private into bussiness account on Instagram

To switch your profile to a business account:

  1. Go to your profile and tap Menu in the upper right corner.
  2. Tap Settings.
    • For some accounts, the Switch to Professional Account option will be listed directly under Settings.
  3. Tap Account.
  4. Tap Switch to Professional Account.
  5. Tap Continue.
  6. Select a Category for your business and tap Done.
  7. Tap OK to confirm.
  8. Tap Business.
  9. Tap Next.
  10. Add Contact details and tap Next. Or tap Don’t use my contact info to skip this step.

Note: You may only have 5 Instagram accounts at a time (including personal profile and bussiness account).

Step 2: Add the Facebook page connected to your Instagram business account

Method 1: Link Facebook Page While Logged into the Instagram Account on the Instagram Mobile App
When you switch to a business account on Instagram, you'll be asked if you'd like to connect a Facebook Page.
Before you begin, your personal Facebook account must have an Admin role on the Page you’d like to connect to. If the Page isn’t in the drop down on your Instagram profile, check your Page’s settings on Facebook to determine if you have an Admin role.

You can also change the Facebook Page that's connected to your Instagram business account at any time.

To add or change the Facebook Page that is connected to your Instagram business account:

  1. Go to your Instagram profile.
  2. Select Edit Profile.
  3. Under Public Business Information, Select Page.
  4. Tap Create Facebook Page or Connect an Existing Page.
  5. Choose a Page from your Pages that you'd like to connect to or select Create a New Facebook Page.
  6. Tap Done after you've selected a Page or created a new Page.
Method 2: Link the Instagram Business Profile to the Facebook Page via Facebook Page Settings

To add an existing Instagram account to your Facebook Page:

  1. Go to your Facebook Page.

  2. Click Settings in the bottom-left of your Page.

  3. Scroll down on the left-hand side and select Instagram.

  4. To add an existing Instagram account to your Page, click Add an Account.

  5. Enter your Instagram account's Username and Password, and click Confirm.

Step 3: Confirm Instagram Message Access

After connecting fanpage with bussiness account, you need to  confirm Instagram message access to see all of your Instagram comment and inbox in your Fanpage inbox.

Go inbox of Fanpage, click Instagram Direct > Get Started > Confirm.

Step 4: Connect Instagram business account and fanpage to Fchat

You go to the and select Free to use

The screen will switch to Facebook and appear the pop-up as shown in the image below, you select Continue as [your FB account]. Then, all Instagram Business Accounts and fanpage you have Admin/Editor permission will display on the screen. Click the business Accounts and fanapge you want to connect to Fchat and click Next >> Done >> OK to continue.  Then, click  Connecting the page > click Connect to finish.

Wishing you success!