Chatbot Messenger Chatbot Messenger Fchat Help Center
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Chatbot Overview

  • What is a Chatbot? Who should use Chatbot?

Page Connection

  • Instructions to connect Lazada shop to Fchat

  • Instruction to connect Web with Fchat

  • How to create Chatbot Google Business Messages

  • Instructions for creating Chatbot Group Telegram

  • Instructions on how to connect Fanpage to Fchat

  • Instructions on how to connect Instagram to Fchat

  • Install the message menu

  • Decentralize Fchat management to staff

  • Welcome Message - Message welcoming visitors to the fanpage for the first time

  • Default Answer - Default reply message when there is no online staff

  • Messenger Greeting - Welcome on the screen with the Start button.

  • Automatically turn on a chat window when entering the fanpage

  • How to remove another chatbot from the fanpage

  • Switch Pages between Shops

Livechat

  • Livechat and set conversation status

  • Merge pages - Filter conversations by page

  • Livechat- subcribe

  • Assigns conversations automatically for employees

  • Set up customer management tag

  • Sample message on Livechat

  • Instructions for getting a phone number on Livechat

Basic message

  • Create and manage the Message blocks

  • Use variables in the Message block

  • Gallery - Product list messages

  • Typing – waiting for a reply

  • Quick reply - Quick reply message

  • User Input - Get customer information

  • Webform – Collect customer information on Chatbot Messenger

  • Video - Send videos to Messenger

  • Audio - Send audio to Messenger

Advanced messages

  • Verify Indentity - Verify customer identity on Chatbot Messenger

  • Create appointment schedule & automatic appointment reminder

  • Send an email to a new subscription

  • Copy Block, Group Block, and Page

  • Point of purchase accumulation feature

  • Create a VIP card, Voucher containing the customer's avatar and name

  • Coupon - Create and Send coupon codes to customers

  • One-time Notification

Flow

  • How to buid Fchat flow

  • Flow- Condition

  • Flow- Send email

  • Flow- Timer

Automated customer care

  • Sequence - Automated customer service message series with Chatbot

  • Manage customer lists

  • STOP - Stop receiving messages Campaign, Sequence

  • Campaign: Send a message to all customers who have inboxed the fanpage

  • Schedule - Set a fixed sending schedule daily, weekly, monthly, annually

Growtool

  • Facebook event- Send event to facebook to measure conversion

  • Attach your own domain name for fanpages in fchat

  • Keyword - Automatically reply to comments and inbox

  • Get Post ID on Fanpage

  • Instructions for creating ref Link and QR code

  • Create a Gift Landing Page

  • Push data from Ladipage to Fchat

  • Popup when visitors visit the website

  • Embed Chat Button in Website

  • Attract customers to Chatbot with Facebook Ads

  • Facebook JSON Ads script setting

  • JSON API: Connecting Chatbot to External Systems

  • Broadcast API - Send messages from your website to your guests' Messenger

Minigame & Viral

  • Instructions for creating ChatBot Viral

  • Affiliate - Affiliate Marketing with Chatbot

  • Like Page - Give gifts to users who like the page

  • Quiz - Multiple choice test in Chatbot

  • Livestream minigame Lucky Dial

  • Minigame Lucky Spin

Order & Cart

  • Automatically create orders when customers comment correctly

  • Instructions for creating product combos

  • Online Cart Creation Guide

  • Instructions for creating orders via Livechat

  • Orders – Automatically create orders via Message Block

  • Automatically send an order status notification message

  • Connect and create bills of lading through shipping units

  • Manage order lists

  • Send an order receipt

  • Online payment Settings

CRM integration

  • How to connect Fchat to Zapier

  • Save data to Google Sheets

  • Get data from Google Sheets

  • How to connect Fchat to Salekit

  • How to Connect Fchat to Hubspot

  • How to Connect Fchat to GetResponse

  • How to Connect Fchat to Infusionsoft

Advanced

  • User feedback - Send a message asking customers to rate the service

  • Market – putting scripts up in the script market

  • User Attribute – Create & Set values for user variables

  • Go to Block - Redirect customers to another Block.

  • Send Block - Send block to user option according to variable condition

  • Page Attribute - Create and Set the value of page variables

  • Parse Attribute - Transfer external values to Chatbot & separate values into variables

  • Instructions for duplicate filter by phone or user_id in Google Sheets

  • Make money with Chabot

Agent & Affiliate

  • [Agent] How to register as an agent of Fchat

  • [Agent] How to set up referral links to introduce customers to Fchat

  • [Affiliate] Payment settings

  • [Agent] How to generate Fchat License Key?

  • [Agents] How to Activate Fchat service package via License Key

  • [Agents] How to pay for orders by Agent Wallet

  • [Agents] Manage customer list

Whatsapp API

  • Adding a WhatsApp Chat Button to your website

  • Instructions to create QR code for WhatsApp Number

  • What is the process to get approval for WhatsApp Business API?

  • How to get WhatsApp Business API with Fchat

  • Pricing For WhatsApp Business API Based On Conversation

  • Message templates

  • Broadcast- Send message to all customer in list

  • List message

  • Keyword-Whatsapp

  • WhatsApp Green Tick

Welcome to Fchat's help system

Please select the category you are interested in

Chatbot Overview

Chatbot Overview

Page Connection

Connect fanpage with Chatbot

Livechat

Use Livechat to manage conversations

Basic message

Build automated messaging script

Advanced messages

Fchat chatbot advanced messaging feature

Flow

Flow

Automated customer care

Build Automated Customer Care Scrips with Chatbot

Growtool

Tool to increase subscribers

Minigame & Viral

Build MiniGame Scripts & Viral Chatbots

Order & Cart

Create and manage orders in fchat

CRM integration

Integrate external CRM for customer management

Advanced

Advanced Chatbot Guide

Agent & Affiliate

Affiliate and Affiliate cooperation with Fchat, extremely attractive commissions

Whatsapp API

Overview and guide

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