Fchat Help Center
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Chatbot Overview
What is a Chatbot? Who should use Chatbot?
Page Connection
Instructions to connect Lazada shop to Fchat
Instruction to connect Web with Fchat
How to create Chatbot Google Business Messages
Instructions for creating Chatbot Group Telegram
Instructions on how to connect Fanpage to Fchat
Instructions on how to connect Instagram to Fchat
Install the message menu
Decentralize Fchat management to staff
Welcome Message - Message welcoming visitors to the fanpage for the first time
Default Answer - Default reply message when there is no online staff
Messenger Greeting - Welcome on the screen with the Start button.
Automatically turn on a chat window when entering the fanpage
How to remove another chatbot from the fanpage
Switch Pages between Shops
Livechat
Livechat and set conversation status
Merge pages - Filter conversations by page
Assigns conversations automatically for employees
Set up customer management tag
Sample message on Livechat
Instructions for getting a phone number on Livechat
Basic message
Create and manage the Message blocks
Use variables in the Message block
Gallery - Product list messages
Typing – waiting for a reply
Quick reply - Quick reply message
User Input - Get customer information
Webform – Collect customer information on Chatbot Messenger
Video - Send videos to Messenger
Audio - Send audio to Messenger
Advanced messages
Verify Indentity - Verify customer identity on Chatbot Messenger
Create appointment schedule & automatic appointment reminder
Send an email to a new subscription
Copy Block, Group Block, and Page
Point of purchase accumulation feature
Create a VIP card, Voucher containing the customer's avatar and name
Coupon - Create and Send coupon codes to customers
One-time Notification
Flow
How to buid Fchat flow
Flow- Condition
Flow- Send email
Flow- Timer
Automated customer care
Sequence - Automated customer service message series with Chatbot
Manage customer lists
STOP - Stop receiving messages Campaign, Sequence
Campaign: Send a message to all customers who have inboxed the fanpage
Schedule - Set a fixed sending schedule daily, weekly, monthly, annually
Growtool
Facebook event- Send event to facebook to measure conversion
Integrate ChatGPT into the Fchat chatbot script
Attach your own domain name for fanpages in fchat
Keyword - Automatically reply to comments and inbox
Get Post ID on Fanpage
Instructions for creating ref Link and QR code
Create a Gift Landing Page
Push data from Ladipage to Fchat
Popup when visitors visit the website
Embed Chat Button in Website
Attract customers to Chatbot with Facebook Ads
Facebook JSON Ads script setting
JSON API: Connecting Chatbot to External Systems
Broadcast API - Send messages from your website to your guests' Messenger
Minigame & Viral
Instructions for creating ChatBot Viral
Affiliate - Affiliate Marketing with Chatbot
Like Page - Give gifts to users who like the page
Quiz - Multiple choice test in Chatbot
Livestream minigame Lucky Dial
Minigame Lucky Spin
Order & Cart
Automatically create orders when customers comment correctly
Instructions for creating product combos
Online Cart Creation Guide
Instructions for creating orders via Livechat
Orders – Automatically create orders via Message Block
Automatically send an order status notification message
Manage order lists
Send an order receipt
Online payment Settings
CRM integration
How to connect Fchat to Zapier
Save data to Google Sheets
Get data from Google Sheets
How to connect Fchat to Salekit
How to Connect Fchat to Hubspot
How to Connect Fchat to GetResponse
How to Connect Fchat to Infusionsoft
Advanced
User feedback - Send a message asking customers to rate the service
Market – putting scripts up in the script market
User Attribute – Create & Set values for user variables
Go to Block - Redirect customers to another Block.
Send Block - Send block to user option according to variable condition
Page Attribute - Create and Set the value of page variables
Parse Attribute - Transfer external values to Chatbot & separate values into variables
Instructions for duplicate filter by phone or user_id in Google Sheets
Make money with Chabot
Agent & Affiliate
[Agent] How to register as an agent of Fchat
[Agent] How to set up referral links to introduce customers to Fchat
[Affiliate] Payment settings
[Agent] How to generate Fchat License Key?
[Agents] How to Activate Fchat service package via License Key
[Agents] How to pay for orders by Agent Wallet
[Agents] Manage customer list
Whatsapp API
Adding a WhatsApp Chat Button to your website
Instructions to create QR code for WhatsApp Number
What is the process to get approval for WhatsApp Business API?
How to get WhatsApp Business API with Fchat
Pricing For WhatsApp Business API Based On Conversation
Message templates
Broadcast- Send message to all customer in list
List message
Keyword-Whatsapp
WhatsApp Green Tick
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