Instructions for creating orders via Livechat

After customers leave all information in the conversation at Livechat, users can create a new order right at its screen. This feature makes it more convenient for users, efficiently saving working time, you don't need to move to the Order section and re-enter customer information to create a new order.

To create orders through Livechat, follow these steps:

Step 1: In a conversation with a customer in Livechat, click Create 

order livechat

Step 2: In the Create order section, fill in customers’ necessary information, select add product or Combo that they want to order. 

>> How to Create a Combo 

>> How to create a product

order livechat

Then, select Save order to complete it. 

Step 3: From the Dashboard screen, select Order to manage created orders. 

order livechat

Wishing you a successful business with Fchat!

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