JSON API: Connecting Chatbot to External Systems

JSON API allows the chatbot to retrieve data from 3rd parties. Return data is in JSON format

{

   "variable1": "Value 1",

   "variable2": "Value 2",

   ...

}

Example: Using API to create an order, the return order code and message are:

{

   "order_id": "123"

   "message": "Successfully created order, your order code is: 123",

}

In Fchat message scenario you can use JSON variables in the message below

For example, with the returned results above, the variables are: {order_id}, {message}

Note: these variables are only available in the Block scope, below the JSON API object

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json api

EXAMPLE: USING JSON API TO CREATE A COURSE COUPON ON UNICA.VN

Step 1: Get the link to create a course coupon

json api

Step 2: Go to fchat.vn, put the link in JSON API

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