Instructions on how to temporarily fix the error of not displaying Webform, Lucky Spin, Online shopping cart

06/11/2021 - In order not to affect the use of features related to Facebook's webview error, Fchat offers a temporary solution by adding the extension ?action=redirect&user_id={user_id}&page_id={page_id} Click on the following links Webform, Lucky Spin, Online Shopping Cart. With this solution, customers can view, fill in information, place orders, and participate in minigames normally right on the web version.

Specific solution:

Besides setting Webform, Lucky Spin, Online Shopping Cart (Buy/Cart) links to use for mobile version, you can copy Webform, Lucky Spin, Product URL and add action parameters =redirec, user_id={user_id} and page_id={page_id} after the object's link and put in the text message. Guests clicking on the link will display Webform, Lucky Spin, Online Shopping Cart on a new tab of the browser and continue with the next steps.

With this way, you can fix the webview display error on the web version. You can use the button containing the link object as usual for the mobile version and the link containing the parameters for the web version.

When using this method, you first need to configure the domain name https://fchat.co/ on your fanpage by going to Advanced Messaging Valid domains.

Next, you put the link of the objects in the text message at the Message Block. Links of objects have the following structure:

- Webform: link_form?action=redirect&user_id={user_id}&page_id={page_id}

- Lucky Spin: link_lucky_spin?action=redirect&user_id={user_id}&page_id={page_id}

- Cart: https://fchat.vn/cate/CART_ID?action=redirect&line=1&user_id={user_id}&page_id={page_id}

- Buy: link-sp/combo?action=redirect&user_id={user_id}&page_id={page_id}

This is an effective temporary solution you can apply until Facebook fixes the error. You can also stay up to date with the latest information about this Facebook bug at: https://developers.facebook.com/support/bugs/386260146322594

Good luck